Hiring any kind of contractor is not the easiest task you can be faced with. It’s like cherry-picking best ones from a number of companies. It’s tough to hire a roofing contractor, let alone doing it over the phone. If you’re one of the many homeowners who simply don’t have the time to go around town visiting each roofing company, a phone conversation works miracles. However, there’s a right and wrong way to do it. Here are some tips when you are looking for a roofing contractor over the phone:
Common questions to ask a roofer in a call
1st Question – What’s the complete name of your business?
The first thing that you should determine is the name of the company. It’s important to get the right name from the person you are speaking to over the phone. If they are hesitant to give out their name, that’s already a red flag. First of all, companies operating legally will place great importance on their branding. If they fail to give out their full or real business name, go look for a roofer elsewhere.
2nd Question – What kind of roofing insurance do you have?
The next thing that you should be asking about is their insurance. There are different levels of insurance that a roofing contractor Myrtle Beach can sign up for. The minimum required insurance coverage for roofers may vary per state. Some states require roofers to have at least $1,000,000 in general liability insurance. In other states, the minimum requirement may be lower. It’s important to have the roofer you are speaking to disclose this information. Also, ask for the company’s liability policy via e-mail for full details.
3rd Question – Who will be working on the job site?
It may seem trivial, but it is a very important question to ask. To prevent any issues, it’s best to ask for the specifics about who will be working on-site, what they will be wearing, and how many hours will be they working on the project. These details will be important in determining the legitimacy of the company.
4th Question – Can you mail me an estimate?
This is a bit of a trick question. What you should be looking for here is a solid, no. If you’re speaking to a legitimate roofing company, they would need to ask you specifics on your new roof. It would be impossible to cater to the needs of the client should the estimate be sent simply via mail or e-mail. It’s important for a roofer to ask questions as well over the phone to get every detail from the client and provide them with the best service possible.
5th Question – How much do you charge per square foot?
Again, this question will easily raise red flags should the roofer provide the wrong answers. Typically, there are numerous factors that come into play. The age of the roof, issues, and conditions are just to name a few. Reliable roofers like MB Roofing Pros will ask for such details to provide better estimates.
6th Question – Can you do a roof layover?
Basically, a roof layover is installing a new roof on top of an old one. This reduces the time it takes to get the roof done. However, this will only cover the imperfections and issues but without fixing them. In general, a roof layover is not a good idea. A legit roofer would tell you they can. However, they would advise against it as it comes with a lot of risks and downsides.
7th Question – Does the roof inspector need to come inside my house?
The short answer is, yes. The roof inspector must come into your house and inspect the inner portion of the roof. This is to enable them to provide a better explanation about the condition of the roof and what needs to be done.